Intellectual investment: crowdsourcing to make Moscow even better

Moscow residents improve healthcare institutions, transport infrastructure and much more.

Over the five years, some 200,000 people have made their contribution in Moscow crowdsourcing projects. Experts have selected more than 3,500 ideas expressed by Moscow residents for further elaboration, of which 2,000 have already been implemented.

'Year after year, thousands of citizens have been joining our crowdsourcing platform. The first 100,000 participants registered as early as the second year of its existence. To date, there are about 200,000 of us. This year alone, about 50,000 people have joined. It means that city authorities and residents are interested to collaborate and make Moscow evolve,' said Head of the New Management Technologies SPI Alexander Pishchelko.

The most popular crowdsourcing projects included 'Moscow Polyclinics' (58,000 people), 'My Park' (over 20,000 people) and 'City of Sports' (over 17,000 people). The most ideas have been proposed in 'Moscow Polyclinics' (about 28,000), 'Children's Polyclinics' (about 10,500) and 'Active Longevity' (10,000+ ideas).

Most crowd.mos.ru participants live in southern Moscow, that is 15 per cent, with 12 per cent of the Eastern Administrative, Northeastern Administrative, and Southwestern Administrative Area residents, 11 per cent of the Southeastern Administrative, and 10 per cent of the Western Administrative Area residents. Other Moscow districts are less broadly represented: Northern Administrative and Northwestern Administrative Area each have 9 per cent, with 6 per cent in Central Administrative Area, 3 per cent in Troitsky and Novomoskovsky Administrative areas and 2 per cent in Zelenograd Administrative Area.

One of the first Moscow's crowdsourcing projects was 'Our Routes' held in the summer of 2014.

'Our project has a complex essence. We proposed to arrange new routes, and this is a very specific and professional issue, usually a domain of competent specialists rather than ordinary residents, who get special education, build routes and infrastructure. However, we took a chance, and now we have 8,000 participants,' said Deputy Head of the Department of Transport and Road Infrastructure Development Dmitry Pronin.

According to him, the nine routes that scored the highest number votes are still popular. Also, thanks to the project, separate lanes have been arranged for Muscovites to use daily.

Maxim Aleksashkin, Head of the Department for Project Support of the official portal of Mayor and the Moscow Government, said that the portal has now several feedback services. Residents can use them to contact the executive authorities and report issues.

'It's great that the key ideas in the crowdsourcing project 'My mos.ru' were about the development of feedback services. Today Moscow residents enjoy the benefits,' Maxim Aleksashkin added.

Crowdsourcing project 'Moscow Polyclinics' gave rise to the Moscow polyclinics standard, and the project 'Children's Polyclinics' helped to develop the standard of medical institutions for young Muscovites.

'This is a great contribution to the public work to support Moscow healthcare,' said Yelena Maksimenko, Head of the Primary Healthcare Organisation of the Moscow Healthcare Department.

According to Vasily Fiveisky, Rector of the Moscow City Government University of Management, crowdsourcing is an important personnel technology in the modern science of megacity management.

'City residents become our 'freelance employees' and contribute a lot to Moscow's evolvement. Through various crowdsourcing projects, we make our city an even more sustainable modern metropolis,' he said.

crowd.mos.ru launched in 2014. Crowdsourcing technology allows concerned people to speak out and discuss ideas. Proposals most supported by project participants are put into practice.

Recently, the News section has been added to platform's home page. It will be regularly updated with information on upcoming crowdsourcing projects and idea implementation progress.

Source: https://www.mos.ru/en/news/item/66838073/